Why does the out-of-hours GP service record all telephone calls?
These are sometimes used for training purposes of healthcare providers and for complaint and compliment handling. The recorded calls are stored for a maximum of 12 months.
Does my GP know that I have been at the post?
If your GP is located in Zuid-Holland Noord, he will automatically receive a message from us the next working day about your contact with our post. Your own GP will update your file.
How does the out-of-hours GP service handle my medical data?
Your medical data is confidential. Only your practitioners have access to your situation. Information may only be passed on to your partner, family or friends with your consent. We work according to the guidelines of the Dutch Data Protection Authority.